News Room
The District is now accepting Requests for Qualifications for disaster recovery services in the wake of Hurricane Helene. More information can be found by clicking here: RFQ
Customers in the West Buncombe area may begin seeing water service return this morning as Asheville water feeds are being restored. Water is not considered safe to drink and should be boiled vigorously for several minutes before drinking or cooking.
District crews continue to locate and repair water main leaks and breaks as we work to restore water to all customers. Customers in the New Stock Road and Baird Cove Road areas may notice water services sporadically resuming as adjustments to the system and repairs are being made.
Customers in the Weaverville/New Stock Road/Baird Cove Road area will experience alternating periods of water loss and pressure as crews perform system tests during the remainder of the week.
District personnel are beginning water system testing over the next 12-24 hours. Please turn off all water consuming devices during this time. Customers that receive any water services should boil it vigorously for several minutes before consuming.
District crews have repaired a major water line washout & damaged area from the hurricane. Service is not yet restored but more testing is now possible. If your water is restored in any capacity it must be boiled vigorously for several minutes before drinking.
As is the case for most systems in our area, the District has significant damages from the hurricane.
District crews are working on damaged water lines in the Reems Creek area. Customers in the Reems Creek area may experience loss of water flow and/or pressure. No repair estimate time is available at this time. More information will be posted as it becomes available.
District crews are dealing with multiple water line breaks due to the flooding that has occurred in the last 24 hours. Customers in the West Buncombe area will have low to no water pressure while repairs are being made.