With the upcoming winter storm, the District would like to remind customers that nearly all requests and functions handled by the District, including payments, can be accomplished from the comfort of your own home! There's no need to get out in this winter storm when request for service connections or disconnections, payments, leak adjustments, or rebate offers can be completed online from a computer or your smart phone. Even 24-hour emergency service can be handled by calling our office at 828-253-5551.