Due to the winter storm, our administrative office will be closed today. If you have an emergency such as a break or leak, please call 828-253-5551 and select option #1 to speak with our emergency personnel. All other functions of the office are available on this website, including service requests, leak adjustment requests, and similar features. Payments can also be made online or by phone at 866-414-3924. There is a drop box at the office for payments by check, but we do not recommend travel today in the hazardous conditions.